Helptrovert replies to your customers in seconds with AI — on WhatsApp and website chat. When it needs a human, your team gets the full context.
First-response coverage, even when your team sleeps.
Average AI reply time. Your customers never wait.
of small businesses have no follow-up system. We fix that.
The Problem
A real customer reaches out. They're ready to buy right now. But nobody picks up — and here's how the story usually ends.
They've got their card out. They just need to know if you're available this Friday. A simple question, and they want a simple answer.
Hi! Do you do deep-cleaning in London? I'd love to book for this Friday if you're free.
New message from website chat.
They start wondering — is anyone even there? Maybe the business is closed. Maybe they don't care. The doubt kicks in fast.
Hello? I'd really love to get this booked today.
Still no reply. It's been 11 minutes.
Anyone there?
I really need to sort this out today.
One quick search. Another cleaning company replies in two minutes and locks in a time slot. Done.
Top local providers — open now
10+ alternatives available nearby
A competitor replied in 2 minutes: "We can do 4 PM today."
14 unread messages. Most of them from people who already moved on. You never even knew they were interested.
14 unread messages from yesterday. None replied to.
No worries, I ended up booking with someone else.
The Solution
Same customer, same Friday question. But this time, they get a reply in seconds. And when things get complex, a real person steps in with all the context.
Even if you're with a client, on a break, or fast asleep — Helptrovert picks up and gives them a real, helpful answer right away.
Hi, can I book a deep-clean in South London for Friday?
Of course! We cover South London. I've got Friday at 2 PM or 4 PM — which one works for you?
Pricing, what's included, how long it takes — all the stuff people always ask. Helptrovert handles it using the info you've already set up.
For a 3-bedroom home, deep-cleaning starts at £180. Want me to lock in the Friday 4 PM slot?
Yes please! Book me in for 4 PM.
Some things need a person. Custom requests, tricky questions, big deals. Helptrovert spots those moments and brings your team in with the full chat history.
Channel: Website chat Customer: Olivia (London) Note: She wants an add-on service — needs a custom quote
Hey Olivia! I've seen what you need — sending your quote over now. Anything else I can help with?
Helptrovert watches for warning signs. If someone mentions a competitor, hesitates on price, or goes quiet — you'll know about it.
Heads up: this person mentioned a competitor, pushed back on price, and hasn't booked yet.
Try offering a weekend slot, a flexible payment option, or sharing a few recent reviews.
How It Works
Here's how the whole thing works — connect your channels, let AI handle the first reply, spot the people who are ready to buy, and bring your team in at exactly the right moment.
Channel setup
Connected
Website chat
Widget live
Test the full flow on your phone before going live.
Connect WhatsApp, add your website chat widget, drop in the questions your customers always ask — and you're live. No dev team needed.
Helptrovert AI
online
Someone messages you at 2 AM? On a Sunday? While you're with a client? Helptrovert picks up, gives a real answer, and keeps the conversation going until you're free.
82
Intent
Conversation graph
Signal watches every conversation and tells you what's actually happening: who's excited, who's hesitating, and who's about to bounce. So you can focus where it matters.
Escalation alert
Transcript, browsing history, and requested slot attached.
Sarah joined
Full context — no cold handoff.
Custom quotes, tricky requests, big deals — some things need a person. Helptrovert brings your team in with the complete chat history, so they never start cold.
Weekly tuning
Wk 1
Wk 2
Wk 3
See what questions the AI couldn't answer, what objections came up most, and where people dropped off. Tweak your replies, adjust your rules — and watch your numbers climb.
Built to cover common support requests with clear answers and clear escalation rules, no matter where the conversation starts.
When customers ask where you are, it can send your address and map link without waiting for a manual response.
Customers can get product details, prices, and helpful follow-up information right inside the chat.
It is designed to respond clearly in the language your customers are already using in chat.
Customers can still get answers when your business is closed, so you do not start the next day with missed chats.
VIP Onboarding
We help connect your first support channel, organize the business details customers ask for most, and set up the foundation for a broader support system you can keep expanding.
You get guided onboarding, a faster path to launch, and a cleaner operating model for handling customer conversations across chat channels.
Explore guided setup
Feature Spotlight
These four core workflows cover the moments that decide revenue: first response, pricing confidence, booking capture, and fast human escalation.
Intent Signals
Detect churn risk and booking intent early so your team acts before a lead goes cold.
Learn MoreConversion
Turn booking questions into confirmed slots with structured actions inside WhatsApp and website chat.
Learn MoreSpeed to Reply
Deliver clear, consistent pricing answers instantly to keep high-intent buyers moving.
Learn MoreEscalation
Notify the right teammate when AI spots urgency, custom requests, or ready-to-book intent.
Learn MorePay for predictable monthly message volume with feature depth that scales from first setup to high-volume support operations.
For small businesses getting started with AI support
Up to 1,000 messages/month
For growing businesses with more support volume
Up to 5,000 messages/month
For businesses needing custom message volume and integrations
5,000+ messages/month
FAQ
Clear answers help buyers understand what Helptrovert does, where it fits, and how human control stays part of the workflow.