- Starter plan$24.17/mo
- Lyro AI add-on$32.50/mo
Total
$56.67/mo
$680.04/yr
Tidio Starter does not include Lyro AI.
14-day free trial · 90-day refund · No card required
$25/mo with AI included. Tidio charges $57.
Per-seat pricing punishes you for hiring. Per-resolution pricing punishes you for succeeding. Helptrovert charges per WhatsApp number or per website widget — not per team member, not per conversation.
Helptrovert Basic (1 widget)
$25/mo
Helptrovert Pro (3 widgets)
$50/mo
Tidio (3 seats, Pro)
≈$90–130/mo
/01 The math
The price is the point.
Three quick sums that show why Helptrovert lands at $25/mo with AI while incumbents price the same product at 2×–10×.
See the full Helptrovert pricing- Includes widget + AI + 3k msgs$25/mo flat
Total
$25.00/mo
$300.00/yr
No add-ons. No per-seat. AI in the box.
- 3 seats × $19$57.00/mo
- Fin outcomes (~200/mo × $0.99)$198.00/mo
Total
$255.00/mo
$3,060.00/yr
Cost rises with team size and AI usage.
/02 What it is
Three things, done deliberately.
We built Helptrovert as a small, focused product. Not a help-desk suite, not a CRM. An AI agent that runs in the two chats that actually drive revenue for small teams — your website and WhatsApp — and gets out of the way when it doesn't know.
- 01Source of truth
Trained on your conversations, not your FAQ
Paste past chats. The agent learns your tone, your catalog, your edge cases. Generic FAQ scrapers miss half the questions customers actually ask.
- 02Where it runs
Lives in the chat your customers actually use
One widget on your website. One WhatsApp number connected to your storefront. Same AI, same escalation rules, same training — across both.
- 03How you pay
Pragmatic pricing that scales with work, not headcount
$25/mo for the basics, $50/mo for multi-widget and larger message volume. No per-seat surcharge. No per-resolution surcharge. No surprise bills.
/03 Compare
Same job. Different math.
Drawn from each vendor's public pricing page as of July 2026. Hidden costs (per-seat upgrades, AI add-ons, per-resolution surcharges) are spelled out so the comparison is honest.
| Capability | Helptrovert | Tidio | Intercom | WATI |
|---|---|---|---|---|
| Starting price (1 widget / 1 channel) | $25/mo | $24.17/mo | $19/seat/mo | $59/mo |
| AI included in starting price | ||||
| Per-seat pricing | None | Per agent | $19/seat | $24–69/seat |
| Per-resolution / per-message surcharge | No | No | $0.99/Fin outcome | Per Meta conversation |
| Train AI on your past conversations | Yes | FAQ scrape only | Help center only | FAQ only |
| Custom tools the agent can call | HTTP + Python | JS actions, MCP | Webhooks | Flows only |
| Multi-tenant for agencies | Yes | No | Enterprise plan | Per-tenant |
| Bring your own WhatsApp number | Yes | Connect through Tidio | Connect through Intercom | Connect through WATI |
| Honest free trial | 14 days · no card | Free plan (capped) | 14 days · card | 7 days · card |
Sources: tidio.com · intercom.com · wati.io — July 2026Numbers rounded · USD · excludes Meta per-conversation fees on WhatsApp-side plans
/04 FAQ
Things people ask before they switch.
If your question isn't here, the link below gets you to a real person in Lagos or Dubai — usually within a day.
[email protected]What does Helptrovert actually do?+
An AI agent that runs on your website widget and your WhatsApp number. It learns your products, return policy, tone, and edge cases from past conversations. When a customer asks something the agent doesn't know, it escalates to a human with the full chat history — no cold handoffs.
Why is it $25/mo flat when others charge per seat?+
Per-seat pricing punishes you for hiring. Per-resolution pricing punishes you for succeeding. Helptrovert charges per WhatsApp number or per website widget — the unit of work, not the size of your team. Basic ($25) is one widget, Pro ($50) is three. No add-ons for AI.
Is $25/mo really the full feature set?+
Yes. The widget, the AI agent, 3,000 messages/mo, the knowledge base, custom tools, and the WhatsApp connector are all in Basic. Pro adds three widgets, 15,000 messages, and unlimited custom tools. There are no surprise tier upgrades to unlock the parts you'd actually use.
How does the AI learn my business?+
Paste past chat transcripts (WhatsApp exports, web chats, support emails), your FAQ, your product catalog. The agent uses your past conversations as training data for tone and for the kinds of questions customers actually ask — not just a scraped FAQ page.
Does it work with my existing WhatsApp number?+
Yes. Connect the WhatsApp number you already use. Customers keep messaging the same number; behind the scenes your team gets a shared inbox with the AI agent handling the load before it reaches a human.
What happens when the AI doesn't know the answer?+
It escalates. You define which kinds of questions go to a human (pricing disputes, complaints, anything requiring your judgment) and the agent follows those rules. Your team gets a notification with the full chat history and the customer's contact details.
Do I need to give you my customer data?+
You give us only the data you choose to: the products, policies, and past conversations you upload for training. Customer messages from live chats flow through the system as part of normal operation; you can export or delete at any time. We don't sell data. The agreement is the standard DPA / GDPR contract.
Can I try it without committing?+
14-day trial, no card. The widget installs with a single script tag, and the agent answers on your real data within minutes of setup. If you don't renew, the widget stops working — there is no awkward auto-bill.
/05 Decision
Save the upgrade money for hiring someone.
Either of the three drafts above works. Pick the one that fits how you talk about price and switch on it. Forty-eight hours from now you'll know.
No card · 14-day trial
Cancel anytime · annual or monthly
USD or NGN · replies in your language