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Crisp alternative

Crisp is a chat platform that charges extra for AI. Helptrovert is an AI agent that includes chat.

Crisp starts at $45/mo per workspace and AI replies cost extra credits on top of that. Helptrovert starts at $0/mo and includes AI replies on the free plan — 100 a month, no card required.

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Quick verdict

If you need 10 channels (Line, Viber, Twitter) and a mature shared inbox for a 5+ agent team, Crisp is the safer pick. For everyone else, Helptrovert is cheaper, includes AI on every plan, and is faster to set up.

What you’ll actually pay

Side by side. No hidden add-ons.

What you wantHelptrovertCrisp
Free plan
$0/mo — AI included
$0/mo — no AI credits
Crisp free has 2 seats, no AI
Entry paid plan
$29/mo (Starter)
$45/mo (Mini)
$5 AI credits extra
Mid-tier plan
$99/mo (Growth) — 3 WhatsApp accounts, 5,000 msgs, API access
$95/mo (Essentials) — 10 seats, ~450 automated chats
AI usage billed separately
Pricing model
Flat per workspace, predictable
Flat per workspace + AI credits overage
Channels
WhatsApp + website chat
10 channels (WhatsApp, IG, Messenger, email, SMS, Telegram, Twitter, Line, Viber, website)
AI replies in customer's language
Yes — auto-detects and replies
Yes — built into AI features

What you get with Helptrovert

  • AI replies are included on the free plan (100/month). Crisp's free plan has zero AI credits.
  • Starter is $29/mo flat. Crisp's equivalent is $45/mo plus $5 AI credits that run out fast.
  • AI learns your voice from past WhatsApp exports. Crisp's AI trains from your help articles but doesn't learn your tone.

When Crisp is the better choice

We’re not going to pretend our competitor has nothing going for it.

  • You run 10+ channels (Line, Viber, Twitter, etc.) and want one inbox for all of them.
  • You have a 5+ agent support team that needs mature routing, assignments, and SLAs.

Switching takes an afternoon

  1. 1

    Sign up free and paste 5 of your old WhatsApp chats — the AI learns your voice in minutes.

  2. 2

    Connect your WhatsApp Business number and/or add the website chat snippet.

  3. 3

    The AI replies the same day. Hard questions get escalated to you with full chat history.

Try Helptrovert free

No card. AI replies the same day. Hard questions get escalated to you with full chat history.

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